How do I hire the right pet sitter?

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Rover.com and other options are saturated with pet sitters. How can you know you’re hiring the right one to care for your pup? Choosing the right pet sitter is about trust, competence, and fit—both for you and your pet. Here are the key things to look for:

1. Experience & Qualifications

  • Relevant experience with your type of pet (dogs, cats, seniors, puppies, special needs, etc.)

  • Familiarity with behavioral quirks (fearful pets, leash reactivity, separation anxiety)

  • Any certifications or training (Fear Free, pet CPR/first aid, shelter or rescue experience)

  • Comfort administering medications (oral, topical, injections if needed)

2. Safety & Professionalism

  • Clear policies on emergencies (vet contact, transport, after-hours issues)

  • Proof of insurance and bonding (especially important for in-home care)

  • Uses secure leashes, collars, and/or harnesses

  • Understands pet-proofing and escape prevention

  • Will not overbook to the point of neglect

3. Communication Style

  • Responsive and easy to reach

  • Provides regular updates (photos, notes about eating, behavior, walks)

  • Asks thoughtful questions about routines, preferences, and health

  • Honest and transparent if something goes wrong

4. Reliability & Consistency

  • Shows up on time

  • Has a clear backup plan if they’re sick or unavailable

  • Respects your home and your pet’s routine

  • Follows instructions exactly (feeding, walks, meds, house rules)

5. Genuine Care & Connection

  • Your pet is comfortable around them (or warms up quickly)

  • They speak about animals with warmth and respect

  • They’re patient, calm, and observant

  • They notice small changes in behavior or appetite

6. References & Reviews

  • Positive, detailed reviews from other pet parents

  • Willing to provide references if asked

  • Consistent feedback mentioning trust, communication, and care quality

7. Willing to do a Meet-and-Greet

  • Happy to do a meet-and-greet before booking (this should be non-negotiable!)

  • Uses this time to learn about your pet and does not rush through it

  • Observes your pet’s body language and adjusts accordingly

8. Clear Rates & Expectations

  • Transparent pricing (no surprise fees)

  • Clear boundaries (hours, holidays, cancellation policy)

  • Comfortable saying no to requests that aren’t safe or appropriate

If a sitter asks a lot of good questions, communicates clearly, and your pet seems relaxed around them then you’re likely in great hands.

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